Temperature Setpoints for Electric Water Heaters

Storage temperature (legionella control)

To minimise the risk of Legionella (legionellae) proliferation, this storage-type electric water heater is configured to maintain a tank/storage temperature of not less than 60 °C, in accordance with AS/NZS 3500.4 Clause 1.11.2 / 1.9.1.

Delivery temperature to personal-hygiene outlets (scald prevention)

Heated water delivered to fixtures used primarily for personal hygiene​ (showers, baths, vanity basins / bidets etc.) must not exceed:

  • 50 °C​ for standard residential / general access situations; and
  • 45 °C​ (often documented as 43.5 °C control target) for aged care, healthcare, early childhood, schools, nursing homes and similar facilities for vulnerable occupants, as required by AS/NZS 3500.4 and PCA/NCC provisions.

Because this appliance can store water at ≥60 °C, a compliant temperature-limiting device (TLD)—typically a Tempering Valve (domestic) or Thermostatic Mixing Valve (TMV) for higher-risk / commercial applications—MUST be installed on the heated water service​ to restrict outlet temperature at/near the point of delivery where required by the PCA and local plumbing regulations.

Kitchen / laundry outlets

Kitchen sinks and laundry tubs are not classified as sanitary fixtures used primarily for personal hygiene, so the ≤50 °C rule does notstrictly apply to those outlets. Nonetheless:

  • The installing licensed plumber must still configure the system so that all personal-hygiene branches are tempering-protected; and
  • Where higher temperatures are plumbed to kitchen/laundry (e.g. for washing performance), they must remain isolated from hygiene outlets and must not create a scald hazard to users.

Circulating / return lines (where fitted)

For systems with forced circulation/return loops: return water temperature to the storage vessel shall be maintained at not less than 55 °C​ to limit microbial growth in distribution piping, per AS/NZS 3500.4 guidance.